Thursday, October 20, 2016

Chicago’s 911 emergency center is still struggling to get a handle on runaway overtime because half of all call takers are on “some type of” absence tied to Obama's Family and Medical Leave Act

Chicago’s 911 emergency center is still struggling to get a handle on runaway overtime because 49 percent of call takers are on “some type of” absence tied to the Family and Medical Leave Act, aldermen were told Wednesday.

Testifying at City Council budget hearings, Alicia Tate-Nadeau, executive director of the city’s Office of Emergency Management and Communications, said the hiring of 48 additional call takers has reduced overtime by 28,000 hours over the same period last year. That should reduce overtime spending to $9.9 million, down $1 million from a year ago, she said.

But, rampant use of the leave act is still costing the city big-time.

“We have approximately 44 people every single day that call off. That’s about 49 percent of all of the 911 operators we have [who] are on some type of intermittent FMLA. Clearly, this number is much larger than it should be,” Tate-Nadeau said.

“Although I absolutely believe intermittent FMLA is a right of all of our employees, it is something I need to look at to ensure that it’s being utilized correctly. The challenge of intermittent FMLA is that they can call that very day and say, ‘We’re not going to be here.’ Whenever I hire folks back for overtime, I’m hiring them back at a minimum of time-and-a-half to two times the salary.”

FMLA entitles eligible employees to take unpaid, job-protected leave amounting to twelve work weeks in a 12-month period for specified family and medical reasons with continued health insurance.

Eligible reasons include: the birth of and care for the newborn child within one year of birth; adoption or foster care of a child within one year of placement; care of a spouse, child or parent with a serious health condition or the employee’s own serious health condition that renders them unable to perform.

Employees can also qualify for circumstances stemming from the military service of a spouse, son, daughter, or parent. Covered employees may also qualify for 26 workweeks of leave during a single 12-month period to care for a member of the military who happens to be the employee’s spouse, son, daughter, parent, or next of kin.

“I need to get to the root cause. Why do we have an issue with intermittent FMLA? What’s causing or driving this to increase? I have some ideas of what I think that is, but I really continue to do my research. Once I’ve completed my research into this issue, I will be able to answer that question,” Tate-Nadeau said.

Tate-Nadeau said a recent “baseline” survey of employees who staff the 911 center floor pinpointed potential reasons for the alarming use of Family and Medical Leave.

Although they are deeply committed to their “incredibly stressful” jobs, morale is “poor” because they don’t like their schedules or working conditions and complain about “inflexibility” in how they can utilize vacation time.

“The way that I resolve that is I ensure that I work on the attrition issue … as it relates to overtime,” the director said, claiming to have addressed “90 percent” of survey gripes.

“I would have bad morale, too, if I walked into my job and someone said that, because someone else didn’t show up, I had to take away their lunch break, [or make them]  stay longer because I didn’t have enough people to cover” positions.

19 comments:

jimmy from toluca lake said...

on occasion i have gone online to listen in via heyjackass.com. some of those negroes are impossible to understand. do coppers take ebonics training or is a star trek universal translator involved?

Anonymous said...

I gots to have me somdat famblee leeve to visit ma kids in de Joliet jail. I needs three weeks at least!

Anonymous said...

Any well intended legislation that is intended to help the regular person will be discovered and exploited by shady lying ass niggers to the fullest extent possible. Because of niggers we cannot have nice programs, nice things, or nice cities.

Anonymous said...

Hey Dan Casey what are you doing about this

Anonymous said...

I worked for a large corporation. The dream of every negro there was to get medically retired due to some fake "disability". Sitting at home and "getting a check" is the ultimate triumph over YT.

Anonymous said...

Open Bourbon street in call center

Anonymous said...


Keep lowering the bar for everything. Pretty soon the bar will be on the floor with these assholes standing on it. Then try to lift it and see what happens. Dispatchers, traffic aides, towing, maintenance, CTA, mail carriers and on and on and on!!!

Aldo Raine said...

You sum it up quite nicely. The Niggerfication of everything has ruined this country and particularly the economy.

Anonymous said...

Ban Negroes.

Anonymous said...

FMLA....
Fire
My
Lazy
Ass

Anonymous said...

Hey it's ok They all vote Democrat.

Anonymous said...

This is what happens when you hire niggers . What the fuck did they expect niggers who will show up on time every day ?

Anonymous said...

stop hiring niggers.....

Out of the car Motherfucker!! said...

Go to any Social Security office and its full of niggers trying to get disabilty!!!

Fire all of the fucking niggers!!! they got the jobs because they are niggers and some nigger politican got it for them!!!

Lets try this again, 3 things you can't give anigger, Black eye, Fat lip, and a goddamn job!!!

Anonymous said...

Require a Doctor's note for everything - once they have to start paying out of pocket, that shit stops fast.

Offer vacation - but restrict when they can take it:

* Not during the last two or first two weeks of the year

* Not within 2 days of big holidays: 4th July, Valentine's Day, Thanksgiving, Halloween

You work emergency services, shit happens during those times - so you're gonna fucking be at work. Don't like that? Get a different fucking job.

Just like Waiters and cooks don't eat during lunch or dinner time because they're expected to serve customers, same deal with you fucks. We'll TELL you when you can take your vacation. Schedule accordingly.

Anonymous said...

FMLA, doing absolutely nothing at work (except screwing off)............

The only better gig is sitting at home on SS disability or phony work injury.

Illinois honing in on Detroit.

Anonymous said...

Funny how anything with lots of blacks in it is always struggling, disadvantaged, at risk, collapsing, in crisis, needy, insolvent, challenged, disproportionately affected, failing, insecure, unpromising, overwhelmed, experiencing a shortfall...

Anonymous said...

Derrrrrrrrr

Anonymous said...

Bet they were moonlighting at the Hines VA morgue.